Thank you for purchasing from IGNOU Scholar’s. We value your trust and strive to provide the best possible services and materials. Please review our refund policy to understand the terms and conditions that govern cancellations and refunds.
General
All products and materials offered by IGNOU Scholar’s, such as solved assignments, guess papers, and project resources, are delivered in digital formats (e.g., PDF).
Important: Please ensure your device is capable of opening these files before making a purchase.
Refunds
Due to the nature of our digital products, refunds are typically not offered once the purchase is complete and the product has been downloaded. However, in certain exceptional circumstances, a refund may be granted.
Exceptional Circumstances
A refund will be considered under the following conditions:
The same product was purchased twice by mistake.
The purchased product was not as described on our website.
An incorrect product was delivered.
Note: Refund requests must be submitted within 48 hours of purchase to be eligible for consideration.
Non-Refundable Circumstances
Refunds will not be provided in the following scenarios:
You change your mind after completing the purchase.
The product was purchased by mistake and has already been downloaded.
You fail to verify product details before making the purchase.
The product did not meet your expectations.
Issues arise due to failure on your device to open or access the file.
Refund Process
To request a refund, please follow these steps:
Send an email to admin@hindustanknowledge.com with the subject line: “Refund Request.”
Include the following details in your email:
Order number
Email address used for the purchase
A detailed explanation of the reason for your refund request
Our team will investigate the issue and respond within 2 business days. If the refund is approved, it will be processed within 7-10 business days, and the amount will be refunded to your original method of payment.
Contact Us
If you have any questions about our refund policy or wish to request a refund, you can contact us at:
Our customer service hours are from 10:00 AM to 6:00 PM, 7 Days, excluding public holidays. We aim to respond to all inquiries within 24-48 hours.
Policy Modifications
IGNOU Scholar’s reserves the right to modify this refund policy at any time. Any changes will be updated on our website and will become effective immediately upon posting. User Responsibility: By purchasing from our website, you agree to this refund policy.
Disclaimer
100% refund is guaranteed only if the delivered product is incorrect or contains inaccurate content.
If there are issues with specific answers, it is the user’s responsibility to conduct further research and provide the correct solution.
Solutions provided by IGNOU Scholar’s are for reference purposes only.
For assignments with optional questions, only the minimum compulsory questions are covered to ensure optimal results.
All assignments are created using verified academic resources, such as textbooks and trusted online sources.
If you have any concerns or require additional assistance, please do not hesitate to reach out to us. Thank you for choosing IGNOU Store.
