Welcome to IGNOU Scholar’s Shipping & Delivery Policy page. Given that we specialize in the sale of eBooks, our delivery method is entirely digital. Here’s a guide to help you understand our process.
1. Shipping Methods and Associated Costs
Direct Download: After the successful completion of your purchase, you’ll be provided with a link to directly download your eBook. There are no shipping costs associated with this method.
Email Delivery: Upon purchase, the eBook can also be delivered to your specified email address as an attachment or link. This service is free of charge.
2. Estimated Delivery Times and Factors Affecting Them
Given the digital nature of our products:
Direct Download: The eBook is available for immediate download post-purchase.
Email Delivery: Typically delivered to your inbox within 5-10 minutes of purchase. However, please allow up to an hour before raising concerns.
Factors that might affect delivery times:
Server downtimes or maintenance.
Email providers marking our email as spam or junk.
Inaccurate email addresses provided during purchase.
To ensure prompt delivery, please check your spam/junk folder and ensure you enter a valid email address at checkout.
3. Order Tracking Options and Instructions
As our products are delivered digitally, traditional tracking options are not applicable. However, if you face any issues:
Refer to the order confirmation email which will have details of your purchase.
If you chose email delivery and haven’t received the eBook within an hour, please get in touch with our support team.
Always ensure you’ve checked your spam/junk folder.
At IGNOU Scholar’s, we prioritize providing you with a seamless digital delivery experience. We appreciate your choice to shop with us and are committed to ensuring a smooth transaction. For any inquiries or issues related to our shipping and delivery policy, feel free to reach out.
